Axon Fraud
Compliance-Ready Investigation Platform
A comprehensive fraud case management system that provides end-to-end investigation capabilities with evidence integrity verification, immutable audit trails, and sophisticated organizational access control. Designed for detecting, investigating, and resolving fraudulent activities.
Built for Legal Compliance & Investigation
Compliance-Ready
Immutable audit trail with SHA-256 evidence verification for legal requirements. Every action permanently logged and cannot be modified or deleted.
Intelligent Workflow
7-stage investigation process with automatic SLA monitoring and escalation. Configurable stages per company with auto-deadline calculation.
Organizational RBAC
11-role responsibility matrix mapping organizational structure to 9 process activities. Clear hierarchy from Fraud User to Administrator.
Evidence Chain of Custody
Complete tracking from collection to court submission with SHA-256 hash verification. States tracked: Collected β Verified β Submitted β Archived.
7-Stage Fraud Case Lifecycle
Comprehensive workflow from detection to closure with evidence integrity and legal compliance.
Detection
Fraud identified and registered with type and source
Qualification
Initial verification and investigator assignment
Investigation
Evidence collection with chain of custody
Analysis
Evidence analysis and summary compilation
Decision
Committee or manager decision recording
Execution
Implementation of decision and actions
Closure
Case finalized and archived
Configuration & Flexibility
Configurable Workflows
- 7 standard stages (customizable)
- Stage customization per company
- SLA integration with auto-deadlines
- Automatic escalation rules
Fraud Classification
- Types: Internal, External, Cyber, Financial
- Risk: Low, Medium, High, Critical
- Auto-calculated risk levels
- Detection source tracking
Custom Fields (EAV)
- 9 field types supported
- Conditional visibility by fraud type
- Group-restricted field access
- No coding required
Evidence Integrity (SHA-256)
- Hash computed on upload
- Verification compares current vs stored
- Tampering detection alerts
- Complete chain of custody tracking
Financial Tracking
- 4-tier risk levels (β¬0-β¬200k+)
- Suspected vs confirmed fraud amounts
- Automatic risk escalation
- Committee review for β₯β¬50k cases
SLA Management
- Daily cron monitoring & auto-detection
- 4 SLA statuses (Not Set to Breached)
- At-risk alerts at 75% threshold
- Automatic escalation workflows
Immutable Audit Trail
π‘ Key Feature: Immutable Audit Trail
Unlike standard case management systems, Axon Fraud Management maintains a legally-compliant audit trail that cannot be modified or deleted. Every action β from fraud detection to evidence verification to decision recording β is permanently logged with timestamps, user identification, and before/after values.
π Action Tracking
- Workflow Stage transitions
- Evidence Add, modify, verify
- Decision Decision records
- Suspect Suspect management
- Data Access Record access logging
- Escalation Risk escalations
π‘οΈ Immutability Enforcement
- Cannot modify after creation
- Cannot delete audit entries
- Tracks all significant operations
- Legal-grade compliance logging
- Before/after values captured
- Timestamps & user identification
Responsibility Matrix (RBAC)
11-role responsibility matrix mapping organizational structure to 9 process activities with clear hierarchy: R (Responsible) > A (Accountable) > C (Consulted) > I (Informed)
| Code | Role | Access Type |
|---|---|---|
| DCP | Compliance Department | Process Owner (R) |
| BU | Business Units | Operational Front (R/C) |
| FPO | Fraud Protection Officer | Central Approver (A) |
| DRM | Risk Management | Consultation (C) |
| DJD | Legal | Consultation (C) |
| CD | Executive Committee | Visibility (I) |
π 9 Process Activities
- Fraud prevention measures
- Fraud detection & reporting
- Initial evaluation
- Investigation
- Authority communication
- Corrective actions
- Documentation & archiving
- Follow-up & reporting
- Continuous improvement
Evidence Management
π Evidence Types
π SHA-256 Verification
π Chain of Custody
Ready to Protect Your Organization from Fraud?
Discover how Axon Fraud Management can provide legally-compliant investigation capabilities with immutable audit trails.